


{"id":709,"date":"2019-11-10T23:57:10","date_gmt":"2019-11-10T23:57:10","guid":{"rendered":"https:\/\/alminawi.com\/?p=709"},"modified":"2025-12-07T18:21:35","modified_gmt":"2025-12-07T18:21:35","slug":"tts-series-b-logical-and-analytical-techniques-episode-07-dmaic-define-measure-analyze-improve-control-six-sigma","status":"publish","type":"post","link":"https:\/\/e.americanpro.org\/?p=709","title":{"rendered":"T&#038;Ts Series B, Logical and Analytical Techniques, Episode 07: DMAIC (Define, Measure, Analyze, Improve, Control) \u2013 Six Sigma"},"content":{"rendered":"<article class=\"text-token-text-primary w-full\" dir=\"auto\" data-testid=\"conversation-turn-56\" data-scroll-anchor=\"true\">\n<div class=\"text-base my-auto mx-auto py-5 [--thread-content-margin:--spacing(4)] @[37rem]:[--thread-content-margin:--spacing(6)] @[72rem]:[--thread-content-margin:--spacing(16)] px-(--thread-content-margin)\">\n<div class=\"[--thread-content-max-width:32rem] @[34rem]:[--thread-content-max-width:40rem] @[64rem]:[--thread-content-max-width:48rem] mx-auto flex max-w-(--thread-content-max-width) flex-1 text-base gap-4 md:gap-5 lg:gap-6 group\/turn-messages focus-visible:outline-hidden\" tabindex=\"-1\">\n<div class=\"group\/conversation-turn relative flex w-full min-w-0 flex-col agent-turn\">\n<div class=\"relative flex-col gap-1 md:gap-3\">\n<div class=\"flex max-w-full flex-col grow\">\n<div class=\"min-h-8 text-message relative flex w-full flex-col items-end gap-2 text-start break-words whitespace-normal [.text-message+&amp;]:mt-5\" dir=\"auto\" data-message-author-role=\"assistant\" data-message-id=\"5aa7e0e7-b80f-4121-b9de-b1587fc259ba\" data-message-model-slug=\"gpt-4o\">\n<div class=\"flex w-full flex-col gap-1 empty:hidden first:pt-[3px]\">\n<div class=\"markdown prose dark:prose-invert w-full break-words light\">\n<h3 data-start=\"135\" data-end=\"166\">Introduction to the Tool<\/h3>\n<p data-start=\"168\" data-end=\"594\"><strong data-start=\"168\" data-end=\"177\">DMAIC<\/strong> is a structured Six Sigma methodology used to improve processes by eliminating defects and inefficiencies. It stands for <strong data-start=\"299\" data-end=\"345\">Define, Measure, Analyze, Improve, Control<\/strong>, and is best suited for <strong data-start=\"370\" data-end=\"392\">project management<\/strong> and <strong data-start=\"397\" data-end=\"415\">internal audit<\/strong> environments where consistent, data-driven improvement is essential. DMAIC helps teams understand problems in depth, test changes effectively, and sustain long-term improvements.<\/p>\n<hr data-start=\"596\" data-end=\"599\" \/>\n<h3 data-start=\"601\" data-end=\"635\">\ud83d\udccb Template for Applying DMAIC<\/h3>\n<p data-start=\"637\" data-end=\"674\">Here\u2019s a simple outline to use DMAIC:<\/p>\n<ul data-start=\"676\" data-end=\"993\">\n<li data-start=\"676\" data-end=\"736\">\n<p data-start=\"678\" data-end=\"736\"><strong data-start=\"678\" data-end=\"688\">Define<\/strong>: Identify the problem, stakeholders, and goals.<\/p>\n<\/li>\n<li data-start=\"737\" data-end=\"808\">\n<p data-start=\"739\" data-end=\"808\"><strong data-start=\"739\" data-end=\"750\">Measure<\/strong>: Collect baseline data to understand current performance.<\/p>\n<\/li>\n<li data-start=\"809\" data-end=\"865\">\n<p data-start=\"811\" data-end=\"865\"><strong data-start=\"811\" data-end=\"822\">Analyze<\/strong>: Examine the data to identify root causes.<\/p>\n<\/li>\n<li data-start=\"866\" data-end=\"933\">\n<p data-start=\"868\" data-end=\"933\"><strong data-start=\"868\" data-end=\"879\">Improve<\/strong>: Develop and test solutions to eliminate root causes.<\/p>\n<\/li>\n<li data-start=\"934\" data-end=\"993\">\n<p data-start=\"936\" data-end=\"993\"><strong data-start=\"936\" data-end=\"947\">Control<\/strong>: Implement controls to maintain improvements.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"995\" data-end=\"998\" \/>\n<h3 data-start=\"1000\" data-end=\"1067\">\ud83c\udfe2 Application Example \u2013 ACME Corp: Reducing Procurement Delays<\/h3>\n<p data-start=\"1069\" data-end=\"1234\">At <strong data-start=\"1072\" data-end=\"1085\">ACME Corp<\/strong>, repeated <strong data-start=\"1096\" data-end=\"1118\">procurement delays<\/strong> were affecting project timelines. <strong data-start=\"1153\" data-end=\"1162\">Auren<\/strong>, Internal Auditor, worked with <strong data-start=\"1194\" data-end=\"1218\">Project Manager Aven<\/strong> to apply DMAIC.<\/p>\n<ul data-start=\"1236\" data-end=\"1651\">\n<li data-start=\"1236\" data-end=\"1296\">\n<p data-start=\"1238\" data-end=\"1296\"><strong data-start=\"1238\" data-end=\"1248\">Define<\/strong>: Delays in acquiring IT equipment for projects.<\/p>\n<\/li>\n<li data-start=\"1297\" data-end=\"1387\">\n<p data-start=\"1299\" data-end=\"1387\"><strong data-start=\"1299\" data-end=\"1310\">Measure<\/strong>: Collected data on lead times and approval cycles (average delay = 12 days).<\/p>\n<\/li>\n<li data-start=\"1388\" data-end=\"1476\">\n<p data-start=\"1390\" data-end=\"1476\"><strong data-start=\"1390\" data-end=\"1401\">Analyze<\/strong>: Found root causes \u2013 unclear vendor roles and manual approval bottlenecks.<\/p>\n<\/li>\n<li data-start=\"1477\" data-end=\"1568\">\n<p data-start=\"1479\" data-end=\"1568\"><strong data-start=\"1479\" data-end=\"1490\">Improve<\/strong>: Introduced a vendor pre-qualification list and automated approval workflows.<\/p>\n<\/li>\n<li data-start=\"1569\" data-end=\"1651\">\n<p data-start=\"1571\" data-end=\"1651\"><strong data-start=\"1571\" data-end=\"1582\">Control<\/strong>: Aven\u2019s team implemented monthly KPI tracking and audit checkpoints.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1653\" data-end=\"1739\">Within two months, average delays dropped to 4 days, and project timelines stabilized.<\/p>\n<hr data-start=\"1741\" data-end=\"1744\" \/>\n<p data-start=\"1746\" data-end=\"1977\" data-is-last-node=\"\" data-is-only-node=\"\"><strong data-start=\"1746\" data-end=\"1760\">Conclusion<\/strong>:<br data-start=\"1761\" data-end=\"1764\" \/>DMAIC gave ACME a practical, repeatable structure to improve a critical business process. Auren\u2019s audit insight and Aven\u2019s project oversight proved the value of structured collaboration and continuous improvement.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"flex min-h-[46px] justify-start\">\n<div class=\"touch:-me-2 touch:-ms-3.5 -ms-2.5 -me-1 flex flex-wrap items-center gap-y-4 p-1 select-none touch:w-[calc(100%+--spacing(3.5))] -mt-1 w-[calc(100%+--spacing(2.5))] duration-[1.5s] focus-within:transition-none hover:transition-none pointer-events-none [mask-image:linear-gradient(to_right,black_33%,transparent_66%)] [mask-size:300%_100%] [mask-position:100%_0%] motion-safe:transition-[mask-position] group-hover\/turn-messages:pointer-events-auto group-hover\/turn-messages:[mask-position:0_0] group-focus-within\/turn-messages:pointer-events-auto group-focus-within\/turn-messages:[mask-position:0_0] has-data-[state=open]:pointer-events-auto has-data-[state=open]:[mask-position:0_0]\">\n<p>&nbsp;<\/p>\n<div class=\"flex items-center\"><\/div>\n<\/div>\n<\/div>\n<div class=\"mt-3 w-full empty:hidden\">\n<div class=\"text-center\"><\/div>\n<\/div>\n<\/div>\n<div class=\"absolute\">\n<div class=\"flex items-center justify-center\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<div class=\"pointer-events-none h-px w-px\" aria-hidden=\"true\" data-edge=\"true\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Introduction to the Tool DMAIC is a structured Six Sigma methodology used to improve processes by eliminating defects and inefficiencies. It stands for Define, Measure, Analyze, Improve, Control, and is best suited for project management and internal audit environments where consistent, data-driven improvement is essential. DMAIC helps teams understand problems in depth, test changes effectively, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":1049,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[12,22],"tags":[],"class_list":["post-709","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-project-management","category-tt-internal-audit"],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/e.americanpro.org\/wp-content\/uploads\/2019\/11\/58-e1750017270652.avif","_links":{"self":[{"href":"https:\/\/e.americanpro.org\/index.php?rest_route=\/wp\/v2\/posts\/709","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/e.americanpro.org\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/e.americanpro.org\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/e.americanpro.org\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/e.americanpro.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=709"}],"version-history":[{"count":1,"href":"https:\/\/e.americanpro.org\/index.php?rest_route=\/wp\/v2\/posts\/709\/revisions"}],"predecessor-version":[{"id":1319,"href":"https:\/\/e.americanpro.org\/index.php?rest_route=\/wp\/v2\/posts\/709\/revisions\/1319"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/e.americanpro.org\/index.php?rest_route=\/wp\/v2\/media\/1049"}],"wp:attachment":[{"href":"https:\/\/e.americanpro.org\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=709"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/e.americanpro.org\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=709"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/e.americanpro.org\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=709"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}